At Mountain High Organics, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for details on processing times, delivery expectations, and more.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
During high-volume periods or promotional events, processing times may be slightly extended. We appreciate your patience.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times are as follows:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day (orders must be placed before cutoff time)
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Locations
We currently ship within the United States. For inquiries about international shipping, please contact our team directly.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your shipment’s progress in real time.
Lost, Stolen, or Delayed Packages
Mountain High Organics is not responsible for packages lost or stolen after confirmed delivery. If your package is delayed or missing, please contact the shipping carrier directly. If you need assistance, our team is happy to help guide you through the process.
Incorrect Shipping Information
Please ensure all shipping details are accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will work quickly to resolve the issue.
Contact Us
If you have any questions about your order or our shipping policy, please contact us