Wholesale Policies & Conditions

2,000 lb Minimum Order Requirement / Pallet Minimum

Damages/Shortage/Overages

Any damages, shortages, overages or spoils must be noted on the bill of lading and pictures taken of the damage. Mountain High Organics Inc will not provide credit for discrepancies not noted on the bill of lading. Bill of Lading will remain the legal document for any reimbursement to the customer.

Mountain High Organics, Inc must be contact at 860-210-7805 within 24 hours of receiving the product with any discrepancy.

Dock Appointments:

All transportation companies delivering or picking up product at our warehouse locations will be required to make a dock appointment 24-48 hours prior to picking up. Failure to make a dock appointment prior to delivering or picking up will result in refusal of the load(s).

Pallet Exchange:

Due to the integrity of organic product(s), Mountain High Organics Inc will not accept any pallet exchanges. Pallet charges will be added to the invoice.

Lumper Charges/Breaking down of Pallets

Mountain High Organics Inc will not be responsible for breaking down pallets/order at a customer’s location unless it has been preapproved prior with the buyer.
Payment of lumping fees will not be the responsibility of a carrier arranged by Mountain High Organics Inc. unless it has been preapproved prior with the buyer.

Price Change Notification

Due to changing commodity prices, bulk price quotes are valid for 24 hours and subject to change without notice.

Payment Terms and Pricing:

All Payment terms are calculated ship date from any Mountain High Organics Inc. Facility.

All prices are FOB New Milford, Connecticut, Omaha, Nebraska or Milbank, South Dakota.

New Customers:

All first time customers requesting to do business with Mountain High Organics Inc. are required to prepay prior to picking up at any of our warehouse locations until credit terms can be established by the accounting team.